Contact Us
Christmas Opening Hours
We will be closed from 5PM on Tuesday 17 December and reopen on Wednesday 7 January 2025.
While the 17 December is our last posting date, we cannot guarantee that orders sent on this day will arrive before Christmas.
Orders and enquiries made after our closure will be processed after we reopen, with Next Working Day orders given priority.
Thank you for supporting a family-run, independent business! We would like to wish all our customers, old and new, a Merry Christmas and a Happy New Year!
Got a question?… Maybe our FAQs can help!
If you need further information, please get in touch… complete and send the form below or give us a call. Should you call us out-of-hours, please leave a message on our 24-hour answerphone.
143 Bishopthorpe Road
Westbury on Trym
Bristol
BS10 5AF
United Kingdom
Opening Hours
We are open every Monday to Friday, 9:00am to 5:00pm, and closed during UK public holidays.
Our shop operates via mail order, but we do offer order collections.
Please wait for us to contact you to confirm when it’s ready and when to collect. This way, you’ll know everything is ready before you travel to us.
Follow us:
Does your message concern a bespoke project?
If regarding bespoke marquetry, custom-sized brass strips or bespoke fretwork, click the headings below to reveal the information we’ll need to provide you with a quote. Thank you!
Bespoke Marquetry
In your message, please include:
- Dimensions: For marquetry panels, note the sizes for both the marquetry and background.
- Materials: Include the wood veneer type. Additional materials may include brass, mother of pearl, abalone etc.
- Design/Sketches: Attach any relevant photos, designs or sketches.
- Quantity: For differing panels, the above information is required for each one.
- Project Overview: If you feel it’s useful, tell us a little about what you’re aiming to do.
Brass Strips
Fretwork
Top FAQs
Can you send me a catalogue?
Unfortunately, we don’t currently have a one, but all our products are listed on our website.
Can I collect my order?
Yes, of course. We just ask you to please wait for us to contact you to confirm when it’s ready and when to collect. This way, you’ll know everything is ready before you travel to us.
Collection is available Monday to Friday, between 11:00am and 4:00pm. A packaging fee may apply if the goods require special attention to avoid damage during your transit home.
Do you have shop I can visit?
Our shop operates via mail order, but we do offer order collections.
If you are local and wish to collect your order, please wait for us to contact you to confirm when it’s ready and when to collect. This way, you’ll know everything is ready before you travel to us.